(1) Sometimes, loan accounts are wrongly debited or credited and subsequently, upon realization of the mistake, the branch needs to post the reversal transactions to offset the wrong credit / debit. It is observed that branches are putting the reversal transactions through Menu TM like any other normal transaction which is not correct as such reversals do not take care of various future flows in loan accounts (i.e. Principal / Interest), thus resulting in wrong interest calculations in the accounts. Hence Reversal of transactions should be done in the following ways:
(2) Invoke the menu option ACLI. Identify the transaction that needs to be reversed. By pressing CTRL+E (Explode) on the transaction, the transaction details will be available.
(3) Note down the ORIGINAL TRANSACTION DETAILS.
(a) Transaction Id,
(b) Transaction date,
(c) Account No.
(d) Exact amount of transaction (including paise, if any),
(e) Tran Type (Dr or Cr)
(f) Value Date,
(g) Flow Id (in Additional Transaction details) (Say COLDE or NIDEM).
(4) For reversal
(a) Input the account no in which reversal is to be done
(b) Input the exact amount of original transaction (including paise, if any)
(c) Input Trans Type – Dr in case the original transaction is Credit and vice versa
(d) Input Value date of original transaction
(e) Input the original Flow Id (in Additional Transaction details) (COLDE / NIDEM as the case may be)
(5) Upon pressing F4 please note that REVERSAL FLAG automatically becomes “Y” and the cursor will be placed on Tran_id. Press F2 key for the system to display the original transaction which will indicate the original tran-id and particulars as noted earlier. By pressing Shift+F4, the transaction should be selected and posting done. Needless to add that another part tran transaction for debit or credit of a parking account or operative account of the customer will have be created to balance the pair.